WorldPay

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WorldPay reviewsWorldPay offers merchant services globally and is an industry leader in payment processing. As an innovator, the company initiated online payments back in 1993. They have expanded payment services to include face-to-face, mail order and phone transactions. Additionally, the company is working to implement and develop antifraud systems for businesses around the world. Streamline, a European face-to-face card processor, from WorldPay, with over 165 million payment cards in the UK. Presently, the company handles nearly half of all UK’s face-to-face transactions. With almost a quarter of a century of service and innovation, the company’s approach of experience, flexibility and reliability remains the foundation for meeting customer needs.

What Businesses Use WorldPay?

WorldPay’s client base ranges from small retail stores to large multinational companies. Customers receive comprehensive credit card payment processing services for card present, online and non-card present transactions. WorldPay services businesses in the gasoline, restaurant, retail and supermarket sectors. Small businesses require one secure and reliable source for their payment card processing needs. Some features for small businesses are specific products and services, ease of access to funds, strategic partnerships and competitive fees for card processing.

Customer Service

WorldPay has adopted a one-call resolution model as their goal for servicing customers. The company is committed to giving customers the best experience with well-trained customer service representatives. They must complete eight weeks of rigorous classroom training before taking their first call. Customer assistance is available any time of the day or night because the call center is open 24/7/365. In addition to customer service, WorldPay’s customers have access to the latest industry information and equipment.

Price/Fee Structure

Credit card payment processing fees for credit and debit card transactions are set at a competitive rate. Card payments processed directly through payment networks do not incur extra fees for WorldPay customers. Because all preferred forms of payment are accepted, customer retention is increased. Cash flow improves with easy reconciliation and next-day deposits.

Unique Features of WorldPay

Companies of every size and type have access to WorldPay’s long-standing history of providing payment services for brick and mortar operations, mail order and online businesses. The financial advantages for their customers are controlling cash flow, minimizing fraud risks and offering flexible payment solutions for growing businesses. Although the company’s reach is global, it maintains a local knowledge base for businesses.






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2 Customer Reviews of WorldPay

  • Overall Rating11111
    Features11111
    Fees/Costs11111
    Customer Support11111

    NASSER AFTAB WITH WORLDPAY IS NOTHING BUT A CON ARTIST. DO NOT TRUST WITH HIM OR THIS COMPANY WITH YOUR MONEY BECAUSE YOU WILL END UP WITH THE SHORT END OF THE STICK. YOU ARE A THIEF AND CON ARTIST. WORLDPAY SHOULDN’T HAVE THIEVES AND CON ARTIST REPRESENT THEM. BEWARE

  • Overall Rating11111
    Features11111
    Fees/Costs11111
    Customer Support11111

    STAY AWAY FROM THIS COMPANY!

    I own a couple of coffee houses. We switched to Worldpay because we had a lot of left over gift cards from a previous location. We have had nothing but headaches from the very beginning. First off, it took them over a month to get the gift cards sorted out. We had to talk to multiple representatives who all gave us a different answer. That is a minor issue compared to most though. Second, if you want your funds available the next day, don’t EVER expect that to be the case. It will always be the day after. You also won’t receive deposits on Saturdays or Tuesdays. If there is a holiday (Thanksgiving in particular), you won’t see your funds until the following Monday. They have cost me hundreds of dollars in overdraft charges because of these practices. Third, be VERY aware of their hidden fees. They will quote you .10 processing fee plus interchange. After looking at our bill, we found many instances where we were charged .22/transaction, plus a dial fee. If you are using gift cards, you better make sure your patrons are using those gift cards. Worldpay charges a gift card dormancy fee. Last month alone, that fee was $19.
    On to their customer service. If you feel like talking to Worldpay, and happen to run across Marlon Golson, turn around and run the other way! He may sound like he knows a lot of info, but his favorite phrase is, “Let me pass this on to my manager, and have him call you.” I have heard this multiple times, and have never heard from a manager. He has also put me on hold, come back to tell me that he has another call, and needs to go. He told me he would call me back later that day. I called back that day, then two weeks later after not hearing anything.
    Think you are going to talk this company into cancelling their early termination fees because of bad practices? Think again. Upon calling to discuss this, they looked at my account and proceeded to tell me that, “it looks like all of your phone calls have been resolved.” FAR FROM IT! The manager then told me that they were doing nothing wrong. When I asked her about the quoted .10/transaction, and being charged more than that, she told me that she wasn’t able to tell me anything about my quote.
    Please please please reconsider using this company. They aren’t what they were when they were RBSLynk. This company is snowballing. Don’t get on board!

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